State Farm® Insurance Agent Katie Lau
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Yongyu Teng
May 9, 2025
"Very good service! Thank you!"
"Thank you so much for sharing your experience with our office's service, Mr. Teng. Reach out anytime, we are always happy to help!"
Samantha S
April 16, 2025
"Katie was very professional, and quick in providing all the information I needed to make an informed decision regarding my policies. I would recommend her for any insurance needs."
"Hi Samantha, thank you for your praises. Katie's professionalism and knowledge of the policies helps tremendously when trying to find the right coverages. Thank you for taking the time to share your experience!"
Pak Tam
April 15, 2025
"Very friendly and always ready to help. Provides excellent advice and in detail."
"We are so glad you had a nice experience working with us Pak, and thank you for sharing. We always strive to comb through the details so that we can work out the best options with our customers!"
Kyle Green
April 11, 2025
"I had a very positive experience calling this State Farm branch! Claudia was friendly, was willing to double check my policy information, and answered my questions in a way that was easy to understand. I appreciate her taking the time for my very specific concerns."
"Thank you, Kyle, for sharing your experience with Claudia! Our team members' friendliness and willingness to help and answer questions reflect our dedication to providing great customer service. Feel free to reach out again anytime if you have any more questions!"
Andy Situ
March 28, 2025
"Katie is an amazing agent! She worked way past regular working hours to help me and my family with any insurance questions or issues we had! She is also bilingual fluent in both English and Cantonese! I would highly recommend her if you're in the market for insurance."
"Andy, thank you for sharing your experience and for your kind praises. We do our best to ensure our customers are taken care of! If you ever have any further questions or need assistance, we are here to help!"